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The Profit
Clinic and zip-cart.com
Terms
of Service
By
subscribing to zip-cart.com, you agree to the following Terms of Service:
1.1 This Agreement is between The Profit Clinic and zip-cart.com
(hereafter referred to as "the service provider") and the
account holder (that's you, hereafter referred to as "the member").
Unless the context requires otherwise, the service provider and/or its
assigns shall be referred to as "we", "us", or "our"
and the member shall be referred to as "you", "your"
or "member." Words and phrases in the singular shall impute
the plural and vice versa.
1.2 This Agreement provides the terms and conditions governing the use
of our services. You agree to use your zip-cart.com account in
a manner consistent with all applicable laws and regulations and in accordance
with the terms and conditions set out herein.
1.3 You understand that we and/or our assigns do not guarantee, imply,
promise or predict any type of profit or response from the use of our
services. You irrevocably covenant, promise and agree to indemnify us
and/or our assigns and to hold us and/or our assigns harmless from and
against any and all losses, claims, expenses, suits, damages, costs, demands
or liabilities, joint or several, of whatever kind or nature which we
and/or our assigns may sustain or to which we and/or our assigns may become
subject arising out of or relating in any way to the use of the services
provided under this Agreement, including, without limitation, in each
case attorneys' fees, costs and expenses actually incurred in defending
against or enforcing any such losses, claims, expenses, suits, damages
or liabilities.
2. PRIVACY STATEMENT
2.1 We will not rent, sell, access or in any way use your customer database
information. This information will be kept strictly confidential unless
required under applicable laws by a properly served order issued by a
legally constituted court or tribunal with valid jurisdiction.
2.2 You acknowledge and accept that, due to the nature of the technologies
used and variable Internet stability, service interruptions may occur.
No full, partial, or pro rate refunds will be made as adjustment for any
such service interruption. You hereby acknowledge that changes in the
nature of the services which may be offered under this Agreement which
are beyond our control do not constitute grounds for full or partial refund
of any fees paid or owed by you to us and/or our assigns.
3. SERVICES
3.1 Services to be Provided
3.1.1 We agree to provide you, directly, or through our subcontractors
and affiliates, with e-commerce services as set out on our web site.
3.2 Service Fees
3.2.1 By using our services, you agree to accept the fees you may incur
as a result of using our services including, but not limited to, fees
for supplemental services or features and purchases made through the use
of our services and facilities. Subject to any applicable law, fees and
charges for our services are non-refundable unless the pricing terms for
the applicable service expressly state otherwise.
3.2.2 This Agreement, and your use of zip-cart.com's services, shall become
effective on the date the order is submitted by you to us ("Effective
Date"). The Period of Performance of this Agreement shall commence
on the Effective Date and shall automatically renew for additional
like periods ("Renewal Periods") under the same terms and conditions
as herein agreed, which may be amended from time to time, unless and until
either party provides the other party with notice of termination (refer
to account Cancellation instructions below) at least seven (7) days prior
to any Renewal Period.
3.2.3 We will continue to renew automatically unless terminated or until
you notify us of your intent to change your service renewal. For account
cancellation instructions refer to the CANCELLATION POLICY set
out in clause 17 of these Terms of Service.
4. METHOD OF PAYMENT
4.1 You must provide a valid method of payment (credit card or other pre-arranged
payment method as listed on our web site) prior to and during any time
you receive zip-cart.com services. The Renewal Fees will be due on or
before the recurring effective date of the Renewal Period, and will be
automatically debited from your credit card or other designated payment
facility on that date. You acknowledge and agree that we will not require
any additional authorisation for any recurring payments or automatic billing
options.
4.2 Accounts will be considered in default if payment is not received
within two (2) days following the effective date of the Renewal Period.
We may suspend or terminate use of our services if you fail to provide
a valid designated payment method upon request, or if we are unable, for
any reason, to bill charges to your designated payment method. If the
payment is more than five (5) days past due, you will be liable for any
fees we incur in our efforts to collect any unpaid balances.
4.3 Any billing problems or discrepancies must be brought to our attention
within thirty (30) days of the date you are billed. If you fail to bring
them to our attention within thirty (30) days, you agree to waive
your right to dispute such problems or discrepancies. Any billing-related
enquiries or concerns, or requests to stop a recurring payment from being
charged to your designated payment method, should be made to us at our Help Desk.
5. ACCEPTABLE USE POLICY
5.1 You are solely responsible for the content of transmissions through
the service. However, the we reserve the right to take any action with
respect to the service that we deem necessary or appropriate, at our sole
discretion, if we consider that your transmissions or use of the Service
may create liability or risk of any kind for us.
5.2 Your use of the service is subject to all applicable local, state,
national and international laws and regulations (including without limitation
those governing account collection, export control, consumer protection,
unfair competition, trafficking of obscene material, anti-discrimination
or false advertising).
5.3 You agree:
- to
comply with all Australian and United States laws, rules and other regulations
applicable in connection with the service;
- (not
to use the service for illegal purposes;
- not
to use the service to infringe any third party's copyright, patent,
trademark, trade secret or other proprietary rights or rights of publicity
or privacy;
- that
illegal adult oriented websites featuring nudity and acts of a sexual
nature are expressly prohibited; and
- not
to transmit through the service, through feedback or otherwise, any
unlawful, harassing, libelous, abusive, threatening, harmful, vulgar,
obscene or otherwise objectionable material of any kind or nature.
6. TERMINATION
6.1 We may terminate your account:
- If
any cheque/check drafts authorised under this Agreement are returned
unpaid;
- If
you violate the Terms Of Service;
- If
you breach any provision of this Agreement;
- If
you are involved in the sales and/or distribution of the following items:
- Cable
filters;
- Ponzi
or Pyramid Schemes;
- Sale
and/or distribution of any illegal or offensive materials; or
- For
any reason, at our sole discretion.
7. NO WARRANTIES
7.1 WE MAKE NO WARRANTIES TO YOU OF ANY KIND, EXPRESSED OR IMPLIED, WITH
RESPECT TO THE SERVICE THAT WE, OUR SUBCONTRACTORS AND AFFILIATES PROVIDE.
WE EXPRESSLY DISCLAIM ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
OF THIS SERVICE FOR A PARTICULAR PURPOSE. We shall not be liable for any
damages suffered by you, whether indirect, special, incidental, exemplary,
or consequential, including, but not limited to, loss of data or service
interruptions, regardless of cause or fault. We are not responsible or
liable for lost profits or for loss of data or information.
7.2 While we take all reasonable precautions to ensure that your database
is secure and protected you understand and agree that we are under no
obligation to export, extract, retrieve or modify your database except
through our EXPORT function.
8. TERMS
8.1 You agree:
- to
use our system in a manner that is ethical and in conformity with community
standards;
- to
respect the privacy of other users (you will not intentionally seek
data or passwords belonging to other users, nor will you modify files
or represent yourself as another user unless explicitly authorised to
do so by that user);
- to
respect the legal protection provided by copyright law, trade secret
law, or other laws protecting intellectual property.
- to
accept notifications of service changes, commercial email and similar
offers from us presented through the zip-cart.com system or via email.
8.2
If we learn of a violation or likely violation of our TERMS OF SERVICE,we
will attempt to notify you. If you do not take immediate remedial action
which is acceptable to us, or in the event of a serious violation of the
TERMS OF SERVICE, we reserve the right to terminate your account immediately.
Every reasonable effort will be made to inform you prior to account termination,
and to re-establish the account upon receiving such representations from
you as we deem appropriate in the circumstances.
8.3 Our Anti-Spam Policy is an inherent part of these Terms of
Service. As such, by submitting to the terms outlined in these Terms of
Service, you agree to be bound by the terms and provisions of our Anti-Spam
Policy.
8.4 You are strictly prohibited from any involvement in unsolicited commercial
email (UCE) campaigns, commonly known as SPAM. We maintain a Zero-Tolerance
policy against SPAM, whether sent direct, by third party or by any affiliate
or similar agent acting on your behalf. All lists used in conjunction
with the services provided by us are required to be 100% opt-in lists
(refer to our Anti-Spam Policy for additional terms regarding opt-in
list requirements).
8.5 If you are reported to be, or detected, violating these terms of service
your account may be terminated immediately in accordance with our Anti-Spam
Policy.
9. ASSIGNMENT
9.1 This Agreement is specific to you. You may not assign your rights
under this Agreement without our prior written consent. If you assign
your rights, as in the case where another party uses your account, you
will remain liable to us for any fees due under this Agreement.
9.2 We may assign this Agreement at any time.
10. CHANGE OF TERMS AND CONDITIONS
10.1 We reserve the right to change the terms and conditions of this Agreement
as needed. Use of our service by you after such changes constitutes acceptance
of those new terms and conditions. This includes, but is not limited to,
the right to change our subscription rates at any time.
10.2 If you do not agree to the new terms and conditions, you may terminate
this Agreement in accordance with our cancellation policy.
10.3 For changes in subscription rates, we will always give you thirty
(30) days notice prior to changing subscription rates.
11. NOTIFICATION OF ACCOUNT CHANGES
11.1 You agree to provide us with such other information relating to your
use of this service as we deem necessary or desirable.
11.2 You agree to notify us if your address, email address, telephone
number or billing information changes.
12. NOTICES
12.1 All notices, requests, demands, and other communications under this
Agreement shall be in writing and shall be deemed to have been given on
the date of delivery: if delivered personally to the party to whom notice
is to be given; if sent by electronic mail with a cc: to sender; if sent
by fax; or on the third day after mailing by certified mail within Australia
or on the fifteenth day after mailing by certified international mail.
13. GENERAL PROVISIONS
13.1 The subject headings of the articles and sections of these Terms
of Service are for convenience only, and shall not affect the construction
or interpretation of any of its provisions.
13.2 If any portion of this Agreement is found invalid or unenforceable,
that portion shall be severed and the remainder of this Agreement shall
remain in force.
13.3 This Agreement includes all Policies issued by us as published on
our web site, and constitutes the entire Agreement between us pertaining
to its subject matter and supersedes all prior Agreements, representations,
and understandings.
13.4 No addition, modification, or amendment of this Agreement shall be
binding unless executed in writing by both parties.
13.5 No waiver of any of the provisions of this Agreement shall be deemed,
or shall constitute, a waiver of any other provision, whether similar
or not, nor shall any waiver constitute a continuing waiver. No waiver
shall be binding unless executed in writing by the party making the waiver.
13.6 This Agreement may be executed in one or more counterparts. Each
shall be deemed an original, but all of which together shall constitute
one and the same instrument.
13.7 If an organisation is the subscriber, the individual signing for
the use of our services represents that he or she is duly authorised
to enter into this Agreement on behalf of that organisation.
13.8 In the event of a dispute, the parties agree to submit the matter
to a recognised and mutually acceptable arbitrator located in Victoria,
Australia, before instituting litigation.
14. USE OF AFFILIATE MODULE
14.1 All members using this feature of our service must adhere to all
applicable legislation regarding such programs. Further, any member offering
such a program to their own affiliates must act in a responsible and ethical
manner, including but not limited to payment of affiliates, assignment
of commissions, and abiding by the terms laid out in their affiliate Terms
of Service.
14.2 We reserve the right to terminate the account of any violating member
or affiliate using our system, without notice or compensation.
15. REFUND POLICY
15.1 Refunds for Annual Subscribers:
15.1.1 Any member subscribing to our service on an annual package will
have their designated credit card or PayPal account charged for the full
amount of the service upon expiration of the 30-day free trial period.
15.1.2 Should cancellation be requested within 30 days of the first billing
date, 100% of the annual fee charged for the subscription package will
be refunded by the same method used to pay for the service.
- For
cancellation 31 - 90 days after the initial subscription, 50% of the
total subscription fee charged for the package will be refunded.
- If
you cancel 91 - 180 days after the billing date, 25% of the annual subscription
fee charged for the package you are subscribed to will be refunded.
- Should
you decide to cancel at 180 days into the subscription, or any time
thereafter, you will not be entitled to a refund.
15.2
Refunds for Monthly Subscribers:
15.2.1 Any member subscribing to our services on a monthly basis will
have their credit cards or PayPal accounts charged the full monthly charge
for the service, in advance, on the thirty-first day after subscribing.
15.2.2 Please Note: members who are subscribed to monthly packages
will not be entitled to a refund.
15.3 Refunds For Affiliate Partners
15.3.1 If an Affiliate-referred customer cancels our service, or requests
a refund, and commission payment has already been provided to the Affiliate,
we will deduct any monies (commission) paid to the Affiliate from any
outstanding or future earned commissions.
16. 30-DAY FREE TRIAL SUBSCRIPTIONS
16.1 You may cancel your trial subscription anytime within the 30 days.
No refund is available.
16.2 Note: When signing up for the 30-day free trial, you are required to
authorise payments to automatically commence from the thirty-first day.
If you decide to cancel your zip-cart service,
you must also cancel this subscription payment via PayPal.
17. CANCELLATION POLICY
17.1 For security purposes, your account can only be cancelled through
your members-only zip-cart support section. It cannot be closed by telephone,
fax, mail or email.
17.2 To cancel your account:
- Log
into the zip-cart.com members-only Support section.
- Click
Close Account in the left hand menu.
- Follow the instructions.
- Log
into your PayPal account and cancel your subscription to zip-cart.com.
If you have questions or concerns about any of these terms, please contact
us at
http://www.zip-cart.com/support.
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